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Attention Mediacom Subscribers

WQAD is currently not available on Mediacom. That means Mediacom is taking away your access to your favorite ABC programming, including "The Bachelorette", "The Good Doctor", "The Goldbergs", "The Celebrity Dating Game", and your local news, weather and sports.

Information about WQAD on Mediacom

In order for WQAD to be delivered to your home, we negotiate agreements for the rights to carry our station with video service providers like Mediacom. WQAD has agreements in place with all video providers in our area, including DISH, DIRECTV and Comcast.

Unfortunately, Mediacom has not responded to our proposal to reach a fair, market-based agreement in more than eight months.

Q: How can Mediacom cut off access to a local broadcast station in the midst of a public health crisis?

A: We cannot speak for Mediacom. What we can say is that since the start of the pandemic, the people of WQAD have worked tirelessly to keep our community safe and informed, while continuing to provide your favorite news, sports, and entertainment programming. We know you are frustrated and hope that Mediacom recognizes how important access to our station is and restores your access by coming to a fair, market-based agreement.

Q: Why is Mediacom refusing to reach an agreement to carry WQAD?

A: Again, we cannot speak for Mediacom. But here is what our audience should know: We are committed to reaching a fair, market-based agreement with all the video service providers in our area. Our track record proves it. Over the past few years, we’ve reached hundreds of multi-year deals with cable and satellite companies all across the country, including Comcast, Spectrum and many others. It is disappointing that Mediacom has not responded to our offer to reach a fair, market-based agreement.

Q: Will WQAD ever be back on the Mediacom system?

A: We hope so. It is really up to Mediacom to decide. We are committed to reaching a fair deal. If Mediacom is willing to make the same commitment, then we are confident that we can get an agreement that restores our station to the Mediacom lineup.

Q: I have heard Mediacom say that WQAD is demanding a big fee increase, which would lead to higher bills. Is that true?

A: It's unfortunate that Mediacom is busy attacking us rather than negotiating a fair deal that would restore your service. We understand how it can look like our station is unfairly raising our rates to Mediacom customers, but this simply isn’t the case. Our rates are set by the marketplace. WQAD has successfully negotiated agreements with all the other providers in our area. In fact, over the past few years we’ve reached hundreds of deals with cable and satellite companies all across the country. Those providers all felt that they were able to reach a fair deal with us while continuing to offer value to their subscribers. There is no reason why this negotiation with Mediacom should be different.

Q: What can I do to avoid missing my favorite sports, news and shows?

A: You have choices. WQAD is available on other video service providers in our area including DISH, DIRECTV and Comcast.

1-800-531-5000
1-855-318-0572
1-800-934-6489

We are also continually updating WQAD.com, and you can watch our live newscasts and get local breaking news, weather and sports updates on our website, mobile and Roku apps. In addition, you can also access WQAD programming on many streaming services like YouTube TV that offer instant access when you sign up.

Q: Isn’t it unfair that I lose access to a channel that I’m paying for just because two companies can’t reach a deal?

A: We agree – it is unfair. After all, you pay your bill to Mediacom every month. You deserve the full set of channels you are paying for. We hope that Mediacom recognizes how important access to our station is and restores your access by coming to a fair, market-based agreement.

Have Questions?

Please fill out the form below and we will respond as soon as possible.